Privacy policy.
Green Leaf Lab
Website: www.thegreenleaflab.com
1. Overview
Green Leaf Lab (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
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2. Information We Collect
We may collect the following types of personal information:
Personal Details
* Name
* Email address
* Phone number
* Billing and shipping address
Order Information
* Products purchased
* Payment details (processed securely via third-party providers)
Technical Data
* IP address
* Browser type
* Device information
* Cookies and usage data
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3. How We Collect Information
We collect information when you:
* Visit or browse our website
* Place an order
* Subscribe to our emails
* Contact us directly
We may also collect information through cookies and similar tracking technologies.
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4. How We Use Your Information
We use your information to:
* Process and fulfil orders
* Communicate with you about your purchase
* Provide customer support
* Improve our website and services
* Send marketing communications (only if you opt in)
* Comply with legal obligations
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5. Disclosure of Information
We may share your information with trusted third parties, including:
* Payment processors
* Shipping and logistics providers
* Website and hosting platforms (e.g. Shopify)
* Marketing and analytics providers
We do not sell or rent your personal information.
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6. Cookies & Tracking
We use cookies to:
* Improve your browsing experience
* Analyse website traffic
* Personalise content and advertising
You can disable cookies via your browser settings, though this may affect site functionality.
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7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
However, no method of transmission over the internet is 100% secure.
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8. Access & Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
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9. Marketing Communications
You may opt in to receive marketing emails. You can unsubscribe at any time using the link provided in our emails.
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10. Age Restrictions
Our website and products are intended for individuals aged 18 years and over. We do not knowingly collect personal information from minors.
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11. International Users
If you access our website from outside Australia, you acknowledge that your information may be transferred to and processed in Australia.
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12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting.
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Last updated: 15/04/2026